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Privacy Policy

Effective Date: October 9, 2026

Panda Concepts LLC ("Panda Concepts," "we," "us," or "our") operates the website pandaconcepts.com, including its online store. This Privacy Policy explains what information we collect when you visit our site, contact us, or purchase our digital products, how we use that information, and how we protect it.

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Information we collect

We collect information in the following ways:

  • Information you provide directly — such as your name, email address, phone number, and other details you submit through our contact form or when communicating with us about a project.

  • Purchase and order information — when you purchase a digital product, we collect information needed to process and fulfill your order, which may include your name, email address, phone number, billing address, the company or individual identified as the licensee, products purchased, and order details.

  • Payment information — payments are processed through Wix Payments and its payment processing partners. We receive information needed to confirm payments, manage orders, issue receipts, and provide customer support. Payment card information is handled through the payment processing services.

  • Information collected automatically — such as your IP address, browser type, pages visited, and time spent on the site. This information may be collected through Wix, website analytics tools, cookies, and similar technologies.

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How we use your information

We use the information we collect to:

  • Respond to inquiries and communicate with you about projects and services

  • Process purchases and manage customer orders

  • Deliver purchased digital products, download links, order confirmations, and receipts

  • Identify the company or individual associated with a purchased product license

  • Provide customer service and respond to questions about purchases or downloads

  • Maintain business, accounting, and transaction records

  • Help protect our website and transactions against fraud or misuse

  • Improve the content, functionality, and user experience of our website

  • Understand how visitors use our site through website analytics

  • Send occasional updates or marketing communications, only if you have opted in

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We do not sell, rent, or trade your personal information to third parties.

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Cookies

This website uses cookies — small text files stored on your device — to support website functionality, help us understand how visitors use the site, and improve the browsing experience.

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Cookies may also be used to support shopping cart functionality, checkout, and other features of our online store.

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You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features of the website, including shopping and checkout.

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Third-party services

This website and online store are built on the Wix platform. We use Wix services to operate our website, process orders, facilitate payments, and deliver digital products.

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Wix, Wix Payments, payment processing partners, and other service providers may process personal information as necessary to provide these services. We may also use third-party website analytics tools.

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We may share information with service providers when reasonably necessary to operate our business, fulfill orders, provide customer support, or comply with applicable legal obligations.

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These services have their own privacy practices. You can review Wix's privacy policy at https://www.wix.com/about/privacy.

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Data retention

We retain personal information for as long as reasonably necessary to provide our services, manage customer purchases, maintain business records, and fulfill applicable legal, accounting, or regulatory obligations.

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Data security

We take reasonable precautions to protect the information you share with us. Our website and online store use Wix's platform and payment processing services.

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However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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Children's privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13.

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Your rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of personal information we hold about you.

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Certain information, including transaction records, may need to be retained to comply with legal or accounting obligations.

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To make a request, please contact us at the email address below.

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Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. We encourage you to review this page periodically.

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Contact us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us at:

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Panda Concepts LLC

Email: info@pandaconcepts.com

Website: https://www.pandaconcepts.com/

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